How we work — and how we guarantee it
Six clear steps, one fixed price and a 2-year guarantee on everything we do.
What happens when you book with us
Call, WhatsApp or book online
Tell us about your project. Photos help us give quick advice.
Free home survey
We visit at a time that suits you, measure up and talk through colours and finishes.
Fixed written quote in 24h
Itemised, clear and fixed. No deposit for most domestic jobs.
Your dates confirmed
We book your start date and send a reminder and team introduction 48 hours before.
Protect, prepare, paint
Full protection, proper preparation, premium paints — and daily updates.
Walk-round & guarantee
We check every detail with you, clean up and issue your 2-year guarantee.
We leave your home cleaner than we found it
- Heavy cotton dust sheets on all floors and stairs
- Furniture moved, wrapped and replaced
- Low-tack tape on delicate surfaces
- Dust-extracted sanding
- Hoovered and tidied every evening
- All waste removed responsibly
2-year workmanship guarantee
If anything we’ve painted flakes, peels or blisters because of our workmanship within two years, we’ll put it right free of charge.
Clear terms, no small print games
£5m insurance
Public & employer’s liability on every job.
Pay on completion
No deposit for most domestic jobs. Card, bank transfer.
Written quote
Itemised, fixed and valid for 60 days.
Leftover paint
Labelled and left with you for touch-ups.
Your guarantee & insurance, in writing
- Insurance certificate sent with every quote
- Written 2-year guarantee on completion
- Paint & colour record for touch-ups
After we leave
Check-in call
Make sure you’re 100% happy.
Free touch-up visit
For scuffs on high-traffic areas.
Annual check
Exterior jobs inspected.
Guarantee review
Any defects put right free.
Ready when you are
Book your free survey — we’ll take it from there.